Support

Questions, a station that has stopped working, or an idea? Email us at support@tunemundi.com. You can also use Settings → Report a problem in the app, which prepares an email with your app and iOS version.

Common questions

A station is silent or says "not available in your location".

Some stations only stream inside their own country, and others go offline without notice. Try another station, and use Report a problem and we'll see if it's something we can fix.

How do I restore my purchase?

Settings → TuneMundi Pro → Restore Purchases, signed in with the Apple Account you used to buy.

How do I cancel a subscription?

Open the iOS Settings app, tap your name → Subscriptions → TuneMundi Pro.

Why didnt my alarm start the radio?

iOS only lets an app start audio on its own if it is still running. Keep TuneMundi open or playing for the radio to start automatically; otherwise the alarm rings with a sound and a "Play" button. Make sure notifications are allowed for TuneMundi.

How do I change my ad choices?

Settings → Privacy choices (where available), and iOS Settings → Privacy & Security → Tracking.

Does iCloud sync need an account with us?

No. It uses your iCloud account; turn it off in Settings → iCloud Sync.